Frequently Asked Questions

Courier delivery eta?
Once we have completed your order (approximately 1-2 working days) we will hand it over to our couriers, at which point you will receive a shipping email notification; the below are estimates for courier delivery to you:

STANDARD COURIER (R45):
Cape Town area (within 45km of CBD): 1-2 working days
Regional areas (outside 45km of CBD): 2-3 working days
Outlying areas (Townships and other outlying areas):  3-4 working days

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).
Can I change my shipping method?

Yes. Provided that we have not yet shipped your order, please call or email to inform us of your desired changed, and we'll do our best to work it out!

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).

Order tracking?
Type in your order number (Eg: N12456) into our tracking page to see the progress of your order. Ensure there are no spaces when inserting your full order number into the text field and please note that a tracking result will only be available a day after you receive shipping confirmation from us.

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).
Can I collect my order?
Yes, for sure. When your order is ready for collection, you will receive an email with details of our collection point in Stellenbosch. 

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).
Courier Charges?

We charge a flat fee of R60.00 for Courier delivery for all destinations across South Africa, no matter how big your order.

We use Dawn Wing, a professional courier company that will ensure your order gets delivered safely and speedily to its final destination. Your couriered order will include a tracking number which can be used here a day after you receive shipping confirmation from us.

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).

Who are your couriers?

We use Dawn Wing, a professional courier company that will ensure your order gets delivered safely and speedily to its final destination. Your couriered order will include a tracking number which can be used here a day after you receive shipping confirmation from us.

Dawn Wing operates between Monday - Friday, 9h00 & 17h00 and you can contact them on 0861 223 224 while noting your order number (eg N123456) as a reference. To always keep you updated, you will also receive an SMS update on the day of delivery.

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).

What media are my prints printed on?

We utilise Epson products throughout our studio, and your prints will be printed on 250gsm Premium Lustre photopaper, which is archival and built to last. We've tested many different types of media, and we've had the best results with this photopaper over the last 3 years of printing. Trust us, its awesome!

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).

What formats do you print?

We currently print five formats, view them all here.  We also print some of these in a high-gloss sticker print version too, how cool?

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).

Print quantities & prices?

Polaroids: Minimum of x30 @ R6.00 each

Squares: Minimum of x30 @ R5.00 each

Instamatics: Minimum of x30 @ R6.00 each

Strips: Minimum of x20 @ R6.00 each

A3+ Posters: Minimum of x1 @ R138.00 each

Stickers: Quantities and prices vary

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).

What are the dimensions of your prints?

Polaroids: 90x105mm (4mm border)

Mini Squares: 70x70mm (3.5mm border)

Instamatics: 70x105mm (4mm border)

Strips: 45x180mm (4mm border)

A3+ Posters: 329x483mm (18/21mm border)

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).

Does a Poster come with a frame?

No. You first add a Poster Frame to your cart, then you create and add a Poster Print to your cart (or in reverse). We then put these two items together and send them off to the recipient, framed and ready.

A3+ Poster Frame (R325) & A3+ Poster Print (R135) = R460.00 total for both items.

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).

Can I print photos from an Instagram account that isn't mine?

You can print from any Instagram account that you have the login details for; when you choose to print from an Instagram account you'll be prompted to fill in the login details for that account.

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).

Can I print my hash-tagged Instagrams?
Yes. You can only however search hash-tagged images from the Instagram account you are currently signed in to.

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).

Can I print from multiple Instagram accounts in one order?
You can print from as many Instagram accounts as you like, as long as you have their respective login details. Images you have selected within one account will carry over to the next signed in account. Previously selected images will be stacked above the new Instagram account you have just signed into.

*Please note this feature is not available for Posters (if you have partially completed a Poster from one account and then sign out, all those images will be lost!)

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).
Payment options?

We offer EFT, Credit Card or SnapScan.

CARD:

We offer secure authenticated and encrypted credit and cheque card processing, from MasterCard and Visa card holders, within South Africa only. Please note that we do not accept Debit Cards, Diners Club Cards & American Express Cards.

EFT:

If you select EFT payment, a digital invoice will be sent to you along with our banking details for you to make an electronic transfer. Please note that you will need to send us your digital proof of payment for us to process your order. 

SNAPSCAN:

Scan the snap-code on our checkout page using your Snapscan app. A snap-code will also be mailed to you within your order confirmation email.

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).


Where is Nifty250 based and when are you open?
Our private studio is located in Cape Town, South Africa. Working hours: Monday - Thursday 09h00 - 16h00 | hello@nifty250.co.za.

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).
Can I upload photos to print?

Yes. By selecting the "Upload" option upon choosing your print-format, you will be able to upload directly from your device (desktop, laptop, mobile).

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).

General order turnaround time?
As a general rule of thumb, it takes a maximum of 5-working days for your order to arrive in the recipient's hands. Those 5 days are broken down into "production time" (1-2 working days)  plus "courier time" (see below):

STANDARD COURIER (R45):
Cape Town area (within 45km of CBD): 1-2 working days
Regional areas (outside 45km of CBD): 2-3 working days
Outlying areas (Townships and other outlying areas):  3-4 working days

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).
Gift Vouchers?
Looking for that perfect gift to please everyone? Why not send a digital Nifty250 gift voucher

Our vouchers work by making use of a unique code that will allow anyone using it to deduct the full value of the voucher code, from his/her checkout total on our website. Vouchers are valid for 12 months from the date of purchase, and can be used to buy Nifty250 prints or products from https://nifty250.co.za/. The voucher code will remain valid until its rand value is R0.00.

You can decide whether you would like to have this gift voucher emailed to yourself, or directly to the special recipient, and each voucher is attached as a printable PDF to the email being sent so that you can print it out too! What's more is that you can now customize your vouchers by replacing our default illustration with a picture of your choosing to further increase the uniqueness of your gift.

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).
Adding items to your cart & creating prints

When it comes to problems associated with adding items to your cart and/or creating Strip & Poster prints, we have put together a quick step by step video for you to try before we help you further. Please take a minute to review the below video.



Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).

Can I gift separate batches of prints within one order?

Yes. Every batch of prints in your cart will be packaged into its own print box, and can thus be individually titled (Eg: "To Jess" / "To Mike). Simply add a delivery note or mail us to detail who the batches of prints in your order are entitled to. Please note that we won't be able to write multiple gift notes for logistical reasons.

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).


Can I gift my order?

Yes. Simply select the "Gift Yes" option on our checkout page after which you will be allowed to enter a special gift message which we will hand write to the lucky recipient.

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).

Can I send an anonymous gift?

Yes. After selecting "Gift Yes" on our checkout page, please ensure you either leave a comment in our delivery notes section to say you want your order to be anonymous, or mail us as soon as you have placed your order to let us know.

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).

How do I place an Instagram print order?

Please watch our simple FAQ Video Tutorial on how to get your images printed with an Instagram account for which you have the password.

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).

How do I place an Upload print order?

Please watch our simple FAQ Video Tutorial on how to get your images printed using the Upload method.

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).

How do I print from multiple Instagram accounts?

Please watch our simple FAQ Video Tutorial on how to get your images printed from multiple Instagram accounts.

Still got questions? Mail us at hello@nifty250.co.za or use our contact form (we do actually reply).